How do I purchase or renew add-ons?Customers can purchase add-ons at any time by modifying their license from the SmarterTools shopping cart, providing the associated product license is under current Maintenance and Support. Add-ons may be renewed 60 days before their current add-ons expire and renewals also require current Maintenance and Support. Customers should also note that some add-ons, such as the Exchange ActiveSync add-on, may only be available for the Enterprise edition of a product.Why does it sometimes cost more to lease an add-on than it does to lease the product?SmarterTools leases are designed to be very flexible, allowing lease partners to start and stop them on a pro-rated daily basis. To provide small businesses with greater access to SmarterTools software, leased licenses for products are available at a special price point. However, lease pricing for add-ons is dictated by the agreements SmarterTools has in place with the developers of those add-ons. Therefore, they fall under a different pricing scheme.Can I purchase add-ons if I am using SmarterMail as a gateway server?Due to the licensing agreements we have in place with our add-on partners, add-ons will not work if SmarterMail is being used as a gateway server.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add example@example.com to your trusted senders list in your email software.
A code was sent to the recovery email address. Please provide the 6-digit code.
A code can be retrieved from your authentication app. Please provide the 6-digit code.
An email was sent to your recovery email address. If you need further assistance, please contact your system admin.
Passkeys let you sign in quickly and securely using your fingerprint, face, or device PIN. No password needed!